Frequently Asked Questions
Most frequently asked questions about payment processing services
You have questions, we have answers. If you can’t find what you’re looking for in our FAQ section below, give us a call or shoot us a message via online chat.
Who can apply for Spike Financial payment services?
We can also help you get the POS equipment you need for a low, one-time equipment fee instead of signing an expensive lease with a big bank.
Can I switch to Spike Financial if my business isn't in Texas?
What makes a good POS system?
How can a good POS system save me money?
Modern POS systems handle important analytics and reporting functions like inventory management, data entry, order tracking, and customer information management. A well-equipped POS system can also help you avoid fraud liability.
What kind of equipment do I need if I switch to Spike Financial?
How long does it take to set up a new merchant services account?
How much will I pay for merchant services with Spike Financial?
Our customers pay rates as low as 1% to accept credit and debit card payments. Most merchant services customers pay much more when they use other service providers. For example, Square charges 2.75% for swiped cards.
How can I afford new POS equipment?
We may even be able to spread the cost of your POS equipment out over a few months to help reduce the initial investment amount.
Will my rates with Spike Financial go up over time?
I already have a credit card terminal; can I just reprogram it to work with you?
Will I have to turn away customers who want to use certain types of credit cards?
Is switching to Spike Financial more expensive?
What types of businesses does Spike Financial serve?
How can I get help with POS equipment and software problems?
How does Spike Financial help businesses save money?
If your business is located in Texas, you can choose to bundle your electrical service through Spike Energy, Inc to save even more money.
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